E-resources Service Specialist, University of Kansas, Lawrence, KS

This position is responsible for duties in the Information Management & Discovery unit within the KU Libraries Acquisitions and Resource Sharing department. Currently staff in this unit are responsible for making sure material holdings are accurately reflected on the public record and access to e-resources is uninterrupted. This includes maintaining data produced from Voyager, Illiad, and Serials Solutions (ProQuest), the departmental webpages and stored documentation, according to local, national, and international standards and best practices. The unit also serves as the initial service point of the Acquisitions & Resource Sharing department, which includes email, IM, phone, and walk-in services.

Staff in this unit work in a unique environment that is highly detailed, data-driven, and user centered.  The unit uses project management skills to plan work and manage tasks that cross multiple units or departments. This work involves managing a high volume of interpersonal communication that occurs in person, over the phone, or in writing (email, IM, online documentation).  Staff in this unit ensure data is available to make well-informed judgements, while exercising flexibility to respond promptly and courteously to immediate user needs.

See more details at https://employment.ku.edu/staff/4497br. Applicants  are encouraged to apply by the closing date October 11th.

Advertisements
This entry was posted in Academic and tagged . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s